General FAQ

How can I download the set I purchased on your old website ?

Please contact me on laetitiakami[@] and send me the paypal transaction ID & your mail, i’ll give you a coupon so you can purchase it for free on the new website.

How can I install the set I just purchased?

Please go on the product page of the set you purchased, and click on “Installation details”, then follow the guide.

Why the costumes looks bad ?

You forgot to add Haziel’s pack to your client.

All my clothes and hairs colors are black !

Check if the GRF is correctly added to the client, and that the client support multiple grfs.